FAQ

Q1 What are your business hours?

We are open Monday through Saturday, 8:00 AM to 6:00 PM. For any product inquiries, please call your sales representative directly. You can also submit inquiries via email on this website.

Q2 Do you sell to individuals?

Yes, we can. We are flexible in our cooperation and payment options, depending on your product type, quantity, and delivery time.

Q3 Do you offer international shipping?

We do. Products are manufactured in China and shipped directly to your designated destination.

Q4 Are there discounts for bulk purchases?

Depending on the quantity purchased, we may be able to accommodate your needs. Please contact our sales representatives individually.

Q5 I would like a product catalog.

Yes, please provide your contact information, preferably email or WhatsApp.

Q6 What are your payment terms?

We typically accept payment methods such as invoices and e-drafts. We will discuss and arrange a plan with you.

Q7 Do you offer cost reduction options? 

If you currently purchase products from other companies but feel the prices are too high, please consult your sales representative. We will evaluate your purchase from all angles and make recommendations.

Q8 Can you handle small orders?

For small orders, we provide a quote based on the quantity. We are as flexible as possible, so please feel free to contact us.

Q9 Can you produce samples?

We may not be able to accommodate requests for samples only. Generally, we assume you will proceed with an order.

Q10 What is your confidentiality policy?

We treat customer information as confidential and handle it with extreme care. Where necessary, we will sign a confidentiality agreement.